Terms of Service

Terms of Service & Terms of Sale

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE OR PLACING ANY ORDER. By accessing this website, browsing, or placing an order, you acknowledge, understand, and agree to be bound by all of the terms and conditions set forth below. If you do not agree with any part of these terms, you must not use this website or purchase any products.

Certain sales may be final as set out within these terms.

DISCLAIMER: By ordering on this website you hereby affirm that you are purchasing product containing nitrous oxide that is compliant with good manufacturing practices and hereby affirm that the intended use is exclusively for culinary use, food preparation in restaurants, food‑service operations, or legitimate household food‑related applications, and not for any other purpose or use that is not legally authorized.

SAFETY & MISUSE
Whipped cream cartridges contain nitrous oxide, a chemical known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.p65warnings.ca.gov.

Whipped cream cartridges contain nitrous oxide, a chemical known to the State of California to cause birth defects or other reproductive harm. Food‑use only. Do not inhale the nitrous oxide found in whipped cream charger refills. Inhalation may cause serious and irreversible damage to your health, including death. Winwip is not liable in any way for injuries or deaths caused to anyone, regardless of age, by the misuse of the products found on this website.

Whipped Cream Chargers supplied from this website must only be used for the preparation of food. The cream chargers contain a gas called Nitrous Oxide that can be abused in the same manner as glue or other solvents. In order to combat misuse, we require that any customer purchasing our products confirm they are aware of misuse risks and will make every effort to prevent our products from being misused. We issue this warning: if we suspect that you intend to misuse our products, we reserve the right to refuse to sell any goods to you. We may also refuse to do business with you in the future and your account (name, addresses and related information) will be barred.

The sale of whip cream chargers for the purpose of inhalation is illegal. Under no circumstances does Winwip condone and/or permit this manner of use. If Winwip believes or has reason to believe its product is the subject of misuse, or being used in any manner other than the intended culinary purpose for which it is sold, Winwip reserves the right to deny service, cancel existing orders and block customer accounts. The risks associated with misuse include, but are not limited to, narcosis, asphyxiation, serious injury, and potentially death. Keep out of reach of children.

You must be 21 years of age or older to purchase Winwip products. Winwip requires confirmation of age at the time of account creation. Customers must submit valid government‑issued photo ID in response to any request, made via e‑mail or otherwise, before any shipment of Winwip products is released. For additional questions and concerns, please feel free to email Winwipsupport@gmail.com.

If you or someone you know believes that any Winwip product has been or is being used for a purpose other than the intended culinary purpose at time of sale, please email us at Winwipsupport@gmail.com. In the event misuse of our product is reported, Winwip may formally demand return of the product and, upon receipt of the reported product(s), will issue a full refund for those returned items.

PRODUCT SAFETY
Prior to use, you are strongly advised to read the manufacturer’s instructions which demonstrate how to safely charge your cream using the cream whipping chargers. For further detailed instruction on how to properly use our product(s), please refer to our official instructional resources.

WARNING: Under no circumstances should more than one (1) charger be released in a half‑pint whip cream dispenser, and no more than two (2) chargers for a full‑pint whip cream dispenser. If used in a manner outside of the specification stated above, an explosion could occur due to excessive pressure. Chargers contain liquid nitrous oxide under great pressure. Any attempt to pierce the sealing cap without the correct equipment could result in explosion, serious freeze burns, serious bodily injury, or death. DO NOT INCINERATE OR EXPOSE CHARGERS TO THE SUN OR HEAT. Do not allow the temperature to exceed 50° C / 120° F. Do not bring these chargers on commercial or private flights; doing so is illegal and punishable by law.

Disposal of N₂O
WARNING: DO NOT DISPOSE OF FULL CHARGERS. Disposal of full chargers may lead to serious bodily injury, or death of yourself or others who may come in contact with the full charger. To learn how to properly dispose of N₂O products, please refer to our official instructional materials. Keep out of reach of children.

CONSUMER TERMS OF SALE
PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE.

1. FORMAT OF THE CONTRACT
1.1 These terms of sale apply to all goods supplied by Winwip (“Supplier”).
1.2 Any order placed by you for goods advertised on our website is an offer by you to purchase the goods selected in your order. No binding contract exists between you and Supplier, its agents, affiliates, assigns, or otherwise for the sale of any goods until we have received your order and accepted it, which acceptance may be done at the sole discretion of Supplier.
1.3 You will receive an order acknowledgement shortly after you have placed your order to notify receipt of such order. THIS ACKNOWLEDGEMENT DOES NOT AND WILL NOT ACT AS CONFIRMATION THAT YOUR ORDER HAS BEEN ACCEPTED.
1.4 You will be notified via email prior to dispatch of the order if Supplier accepts your order. If we are unable to accept your order (i.e., the goods are found to be unavailable, or suspected misuse risk), we will notify you by telephone or email.
1.5 If after acceptance of an order, it is discovered that the product is unavailable or for any other legitimate reason within the discretion of Winwip, Supplier reserves the right to not supply any good(s) or product(s) requested in your order, and offer a refund or an alternative good or product, in accordance with Conditions 2.2. – 2.4 herein.
1.6 Supplier reserves the right to terminate the contract if full payment for the goods is not received from you in cleared funds in accordance with Condition 3.1.
1.7 You reserve the right to cancel the contract in accordance with the cancellation provisions set out within these terms.
1.8 Supplier may elect to change these terms of sale without notice to you in relation to future sales.

2. DESCRIPTION AND PRICE OF GOODS
2.1 The description and price of the goods you order will be as shown on the Supplier´s website at the time you place your order.
2.2 If after acceptance of your order we discover within fourteen (14) days of such acceptance that all of the goods are unavailable, we may terminate the contract and refund or re‑credit you within seven (7) working days for any sum that has been paid by you or debited from your credit card for those goods. In these circumstances, we will inform you as soon as feasibly possible.
2.3 If within fourteen (14) days of our acceptance of your order Supplier discovers that some, but not all, of the good(s) or product(s) purchased are unavailable, Supplier will no longer supply those unavailable goods. Under these circumstances Supplier will contact you detailing the goods that are unavailable, and offer you the option of cancelling the whole order or amending your order to substitute the unavailable items with alternative goods. If you have not cancelled the order within fourteen (14) days of receipt of such notice, Supplier will deliver the available goods in accordance with Condition 4 below. Supplier will refund or re‑credit you for any sum that has been paid by you or debited from your credit card in respect of the unavailable goods or cancelled order (if you have cancelled it).
2.4 Every effort is made to ensure that prices shown on the Supplier´s website are accurate at the time you place your order. If within 14 days of accepting your order a pricing error is found in respect of any or all of the goods you have ordered, we will notify you as soon as possible detailing the mis‑priced goods and offering you the option of:
2.4.1 Placing a new order at the correct price for the good(s);
2.4.2 Cancelling the whole of your order; or
2.4.3 Cancelling your order for the mis‑priced goods and reconfirming your order for the correctly‑priced goods.
2.5 If within fourteen (14) days of receipt of Supplier’s notice to you, you have not responded by selecting one of the available options outlined in Conditions 2.4.1 to 2.4.3, then:
a) if all of the goods you have ordered are found to be mis‑priced, the entire order will be cancelled automatically and the Supplier will refund or re‑credit you for any sum you have paid for those goods; or
b) if only some of the goods you have ordered are found to be mis‑priced, our contract with you continues and we will deliver the correctly‑priced goods but we will not be obliged to supply you with the mis‑priced goods. In these circumstances we will refund or re‑credit you for any sum you have paid for the mis‑priced goods.
2.6 To avoid any doubt, where goods are unavailable and you order alternative goods from us, or where goods have been mispriced and you subsequently order such goods at the correct price, these terms of sale shall apply to the order and the supply of the relevant goods, whether the order is placed through our website or otherwise.
2.7 In addition to the price, you may be required to pay a delivery charge for the goods, details of which are clearly displayed on our website at the point that you place your order.
2.8 Any free promotional items are subject to availability, including branding of such items.
2.9 Any automated email voucher codes are subject to a minimum order of $20 unless otherwise stated.

3. PAYMENT
3.1 Payment for the good(s) and delivery charges can be made by any method shown on the Supplier´s website at the time you place your order. Payment shall be due before the delivery date; timely payment is a fundamental term of this agreement. Breach of this payment term shall entitle the Supplier to terminate the contract immediately.
3.2 There will be no delivery until cleared funds are received (with the exception of approved business accounts where we have agreed credit facilities in writing).
3.3 Payments shall be made by you without any deduction whatsoever unless you hold a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

4. DELIVERY
4.1 The goods you order will be delivered to the shipping address you provide when you place your order.
4.2 Orders placed before 2:00 pm on a working day will be processed that day and will be delivered according to your selected delivery option, provided no additional security checks are triggered and all stock items are available. (A working day means any day other than weekends and official public holidays.)
4.3 If delivery cannot be made to your address for reasons under the Supplier´s control, the Supplier will inform you as soon as feasibly possible.
4.4 If you deliberately fail to take delivery of the goods (for reasons not caused by Supplier), and without prejudice to any other right or remedy available to the Supplier, the Supplier may:
4.4.1 Store the goods until actual delivery and charge you for reasonable storage costs (including insurance); or
4.4.2 Sell the goods at the best reasonably obtainable price. If you have not yet paid for the goods, we may deduct storage and selling costs, and charge you for any shortfall against your original order value. If you have already paid, we will remit any net proceeds after deducting reasonable storage and selling expenses.
4.5 If you fail to take delivery because you have cancelled your contract under applicable distance‑selling regulations, the Supplier shall refund or re‑credit you within thirty (30) days for any sum paid or debited from your credit card for those goods. When exercising your cancellation right, you are required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier to recover those goods.
4.6 Every effort will be made to dispatch goods promptly after your order is accepted. However, the Supplier will not be liable for any loss or damage suffered by you resulting from reasonable or unavoidable delivery delays. In such event, we will notify you of delay and give you the option to cancel your order.
4.7 Upon receipt of your order you are requested to sign for goods as received in good condition. If the package appears damaged upon arrival, please refuse delivery. If you cannot inspect contents at the time of delivery, please sign for the parcel as “UNCHECKED”. Failure to do so may adversely affect any later warranty claims.

5. RISK / TITLE
5.1 You bear all risk of loss, damage or destruction from the time goods pass to the carrier for delivery.
5.2 Ownership of the goods shall not pass to you until the Supplier has received full payment (in cash or cleared funds) of all sums due in respect of:
5.2.1 The goods themselves; and
5.2.2 All other sums which are or become due to the Supplier from you on any account whatsoever.
5.3 Supplier shall remain entitled to pursue full payment for the goods even if legal title has not yet passed to the buyer.

6. TITLE FOR BUSINESS CUSTOMERS
6.1 If you are a business customer, until full legal ownership passes to you:
6.1.1 You must store the goods (at no cost to the Supplier) separately from your own and third‑party goods so they remain readily identifiable as Supplier’s property.
6.1.2 You must not destroy, deface or obscure any identifying marks or packaging relating to the goods. You shall keep the goods in good condition and insure them for their full replacement value against all insurable risks for the benefit of Supplier, and shall provide evidence of insurance upon Supplier’s request.
6.1.3 You shall hold any insurance proceeds arising from loss or damage to these goods on trust for Supplier; you shall not mix those funds with other monies nor deposit them into an overdrawn bank account.
6.2 If you are a business customer, your right to possess these goods terminates immediately if:
6.2.1 A bankruptcy order is made against you; you enter any composition or arrangement with your creditors; you convene any creditor meeting; you go into liquidation (other than solvent liquidation solely for reconstruction purposes); a receiver, administrator is appointed over your business assets; any resolution or petition for winding‑up is filed; or any insolvency proceeding is commenced concerning you;
6.2.2 Any judgment or execution is levied against your assets, you become unable to pay your debts as they fall due, or you cease trading;
6.2.3 You create any charge, lien or encumbrance over any of the goods.

7. YOUR RIGHT OF CANCELLATION
7.1 You have the right to cancel this contract at any time up to ten (10) calendar days after you receive the goods. This cancellation right has limitations and does not apply to business customers.
7.2 To exercise your right of cancellation, you must give written notice to Supplier by post, email or via designated message tools on our website, stating your order details and delivery information if applicable. Telephone notification alone is not sufficient.
7.3 Except for faulty or mis‑described goods, if you cancel after goods have been delivered to you, you shall bear the cost of returning goods to the Supplier. Goods must be returned to the return address published on our website. You must take reasonable care that goods are not damaged while in your possession or during return transit. Where goods are faulty or mis‑described, Supplier may either arrange collection or instruct you to return goods following our published returns procedure.
7.4 Once you have notified Supplier of cancellation, Supplier will refund or re‑credit you within thirty (30) days for all sums paid for those goods.
7.5 Except in the case of faulty or mis‑described goods, if you fail to return goods as required, Supplier may charge you direct costs incurred to recover those goods, up to the original purchase value.
7.6 You do not have the right of cancellation for sealed consumable goods that have been opened, or sealed computer software opened by you; save where a fault could not be detected without opening the product.

8. WARRANTY
8.1 New goods supplied by Winwip carry a twelve‑(12)‑month limited warranty against manufacturing defects from date of delivery. Used or refurbished goods carry a ninety‑(90)‑day limited warranty. This warranty covers manufacturing defects only; it does NOT cover damage caused by misuse, abuse, accident, improper storage, failure to follow manufacturer instructions, normal wear and tear, or unauthorized modification.
8.2 Any claim for goods damaged in transit must be notified to Winwip within 7 working days of delivery, together with photographic evidence of outer packaging and damaged contents. Failure to notify within this period may result in rejection of your damage claim.
8.3 This limited warranty is given in addition to statutory consumer rights available under applicable federal and state laws.

9. LIMITATION OF LIABILITY
9.1 Subject to clause 9.2, if you are a consumer, Supplier shall not be liable for loss or damage where:
9.1.1 There is no breach of a legal duty owed to you by Supplier, its employees or agents;
9.1.2 The loss or damage was not a reasonably foreseeable consequence of any breach;
9.1.3 Loss or damage arises or increases due to your own breach of these terms.
9.2 Nothing in these Conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Supplier´s negligence and/or fraudulent misrepresentation.
9.3 If you are a business customer the Supplier shall not be liable for any indirect or consequential loss or damage (including loss of business, loss of data, loss of profits, loss of goodwill, loss of anticipated savings or revenue), regardless of whether such loss was foreseen, arising out of or in connection with this agreement.
9.4 If you are a business customer, the total aggregate liability of Supplier (whether arising under contract, negligence, breach of statutory duty or otherwise) shall in no circumstances exceed the total purchase price of the goods giving rise to the claim.

10. DATA PROTECTION
10.1 Supplier will take all reasonable technical and organizational precautions to keep your order details and payment information secure. Supplier shall not be liable for unauthorized access to your data unless caused by Supplier’s own negligence. Your personal data is processed in accordance with our published Privacy Policy.

11. IMAGES & RETURNS
11.1 Product images are for illustrative purposes only and may differ from actual delivered products. All images remain the property of Winwip and may not be copied, reproduced or used without prior written permission.
11.2 Please note that any items returned to us which you claim are faulty or incomplete will be inspected and verified by our technical staff. If returned goods are found not to be faulty or incomplete, goods will be sent back to you and return shipping costs will be charged to your original payment method. If your payment card has expired or is declined, we will hold items until full return‑shipping costs are settled.
11.3 All goods returned to us travel at your own risk. Please take reasonable care: use correct addressing, adequate packaging and reputable courier services when returning goods.

12. GOVERNING LAW AND JURISDICTION
12.1 These Terms of Service & Terms of Sale and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Supplier operates. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the state and federal courts located within the United States.

13. COPYRIGHT
13.1 All site‑based content created by Winwip including text, graphics, branding elements is the property of Winwip and/or respective manufacturers and brand owners, and is protected by United States and international copyright laws. The compilation of all content on this website is the exclusive property of Winwip and protected by U.S. and international copyright laws. You may not copy, reproduce, distribute or republish any website content without our prior written consent.

Contact: Winwipsupport@gmail.com